Privacy policy

This Privacy Policy outlines how Banshi’s Banarasi collects, uses, processes, and protects your personal data in accordance with applicable laws and regulations.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.

1. WHO WE ARE

Banshi’s Banarasi is engaged in the business of designing, marketing, and retailing premium ethnic wear, including Banarasi sarees and handcrafted textiles through its online platform and offline presence.

Throughout this policy:

“We”, “Us”, “Our” refer to Banshi’s Banarasi
“You”, “Your” refer to the user/customer

2. OUR COMMITMENT

We are committed to safeguarding your privacy and ensuring that your personal data is protected with the highest standards of security and confidentiality.

3. INFORMATION WE COLLECT

a) Information You Provide

We collect information that you voluntarily provide, including:

Name
Phone number
Email address
Shipping & billing address
Payment details (processed securely via gateways)

This information is used to process orders, communicate with you, and enhance your shopping experience.

b) Information Collected Automatically

When you interact with our website, we may collect:

IP address
Device information
Browser type
Location data
Pages visited and usage behavior

This helps us improve website performance and personalize your experience.

c) Information from Third Parties

We may receive updated delivery or contact information from logistics partners or payment providers to ensure smooth order fulfillment.

4. PURPOSE OF DATA COLLECTION

We use your data for the following purposes:

To process and deliver orders
To provide customer support
To send order updates and notifications
To share promotional offers and marketing communications
To improve our website, services, and user experience

5. CATEGORIES OF PERSONAL DATA

We may collect and process:

Identity Data (Name, Date of Birth)
Contact Data (Phone, Email, Address)
Transaction Data (Order details, payment status)
Technical Data (IP address, device, browser)
Usage Data (website activity, preferences)
Communication Data (emails, chats, calls)

6. CONSENT

By using our website and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.

You have the right to withdraw your consent at any time by contacting us.

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Enhance website functionality
Analyze user behavior
Personalize content and advertisements

You can choose to disable cookies through your browser settings.

8. DATA SHARING

We do not sell your personal data.

However, we may share your information with:

Payment gateway providers
Logistics and delivery partners
Marketing and analytics tools

All such parties are obligated to maintain data confidentiality.

9. DATA SECURITY

We implement appropriate security measures to protect your personal data against unauthorized access, misuse, or disclosure.

10. DATA RETENTION

We retain your data only as long as necessary for:

Order fulfillment
Legal compliance
Business and operational purposes

11. YOUR RIGHTS

You have the right to:

Access your personal data
Correct or update your data
Request deletion of your data
Withdraw consent

To exercise these rights, please contact us.

12. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices of such third-party platforms.

13. CHANGES TO THIS POLICY

Banshi’s Banarasi reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

14. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Varanasi, Uttar Pradesh.

15. CONTACT INFORMATION

For any privacy-related queries, please contact:

Banshi’s Banarasi
Badi Gaibi, N-16/61-1-P, Vinayaka Rd, near Sai Shakti Niwas,
Vinayaka Kolhwa, Kamachha, Bhelupur, Varanasi, Uttar Pradesh 221010

Phone: +91 8004415042
Email: info.banshisbanarasi@gmail.com